Here are some frequently asked questions from our customers, along with my insights. I'm Gary Stepp, and when you visit our store, you’ll likely meet one of my sisters or me, as we take pride personally assisting our customers. We value the opportunity to earn your business and are dedicated to delivering exceptional service. many online retailers offer similar products, shopping online often lacks the personal touch we provide. We’re committed to a unique deal tailored to your needs, ensuring you get the best upfront price. As a small, hometown family business, we guarantee that we’ll save you money and time in the long run for the many years you’ll enjoy your new machine. We intentionally do not sell online, although we may occasionally feature sale pages. Our goal is to match or beat internet prices and ensure that you save money in more ways than one. Shop with us for a lifetime  of great service, not just a brown box. Our family service guarantees a complete ownership experience you won’t find online. Proudly serving Metro Atlanta and all of Georgia we aim to ensure you feel informed and confident in your purchase. Before you buy a sewing machine, consider what happens if something goes wrong. We often hear from customers who regret purchasing online without local support and wish they had chosen the right machine from the start. We will not be undersold by any online or local dealer, and our prices are unbeatable, backed by over 60 years of serving families in Georgia since 1951. Our customers are our top priority, and we strive offer something unique to earn your business. We service the machines we sell under warranty, but unfortunately, it can be challenging for smaller independents to offer free repairs. While we sometimes receive requests to machines bought online, we must charge for those services. Many customers find themselves needing assistance with online purchases and facing unexpected problems and extra expenses which can lead to frustrating situations.When you buy locally from A-1 Sewing Machine if you have a problem it will be taken care of locally at our store. Our family strives to take care of our customers. We want your business and are happy to compare offers with online options to demonstrate our competitiveness. We carry new Janome Elna, and Necchi sewing machines and sergers. For any questions, call us at 770-493-1229—we’re dedicated to serving our local customers. In summary, when it to sewing machines, we have everything covered! With over 60 years of industry experience, numerous awards, and genuine friendships with our customers our family is committed to being Atlanta’s most competitive dealer, offering discount prices and outstanding service. We invite you to visit us before making your final decision—we're here to fulfill all your sewing needs. Please call us at 770-493-1229; we look forward to serving you! Our pricing policy guarantees matching and unique special discounts, which we can’t discuss over the phone or email to maintain our competitive edge. We are committed  to Metro Atlanta and customers throughout all counties of Georgia, with our store located in Tucker, GA—just a fun drive from anywhere in town! All sales are made in-store only.